Questions to Ask a Consulting Firm's References
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What services did the firm provide for your community? (for example, feasibility study, funding application, design, construction)
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Were you satisfied with the quality of the work? Were they able to provide you with a cost-effective system?
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Was the firm able to meet the time frame and schedules agreed upon in your contract?
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Did the consultant have other projects scheduled that caused time delays in your project?
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Were the costs and charges reasonable in relation to the work actually performed?
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Who was the consultant assigned to your project, and was he/she knowledgeable about the funding program and its requirements?
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Did the firm assist you with your application to your funding source? Was that application successful?
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Was the consultant willing and able to work closely and effectively with your community and/or district board?
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Did you experience any problems that would discourage you from hiring this firm again?
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If you could start over with the knowledge you have gained during your experience in working on this project, what would you do differently?